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Ackroyd Physiotherapy Centre

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Welcome to Ackroyd Physiotherapy Centre!

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Your safety and well-being are our top priorities. We are dedicated to delivering exceptional physiotherapy care while ensuring a safe environment for all our clients.

Safety Instructions:

If you have a fever or feel unwell, we kindly ask that you reschedule your appointment by calling us at 604-278-5628. Your health is paramount, and we appreciate your cooperation in keeping our community safe.

Face masks/coverings are optional for all clients. However, if you would like one during your visit, please don’t hesitate to ask our friendly front desk team, and we’ll be happy to provide you with one.

We look forward to seeing you!

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Your team at Ackroyd Physiotherapy Centre

Welcome to our online booking site

Treatments
Treatment

Private | Extended Health Plan | MSP

Most extended health plans will provide some coverage for Physiotherapy services. Please check with your insurance provider for more detailed information on benefits available to you. We are happy to assist with direct-billing to a number of insurance providers, which include but are not limited to: Pacific Blue Cross, Canada Life, Sun Life Financial, Manulife, and others. Please contact our c... Read More

Most extended health plans will provide some coverage for Physiotherapy services. Please check with your insurance provider for more detailed information on benefits available to you. We are happy to assist with direct-billing to a number of insurance providers, which include but are not limited to: Pacific Blue Cross, Canada Life, Sun Life Financial, Manulife, and others. Please contact our clinics for more information.

MSP beneficiaries who possess premium assistance or supplementary benefits status, eligibility for a combined annual limit of 10 visits for acupuncture services, physiotherapy, massage therapy, chiropractic, naturopathy, and non-surgical podiatry is granted per calendar year. For further details, kindly reach out to MSP.

Motor Vehicle Injuries (ICBC)

Since May 2021, Enhanced Care covers everyone for 12 weeks after their crash no matter who was responsible. That means you don’t have to wait to start your pre-approved treatments. All we need is your ICBC claim number, which is created when you submit your claim. For the first 12 weeks after your crash, you have pre-approved 25 sessions of physiotherapy treatments to help you recover. You d... Read More

Since May 2021, Enhanced Care covers everyone for 12 weeks after their crash no matter who was responsible. That means you don’t have to wait to start your pre-approved treatments. All we need is your ICBC claim number, which is created when you submit your claim.

For the first 12 weeks after your crash, you have pre-approved 25 sessions of physiotherapy treatments to help you recover. You don’t need a referral from a family physician or nurse practitioner, or approval from ICBC, but you will need your Personal Health Number (PHN) and your ICBC claim number.

Work Injury WorkSafe BC (WSBC)

For individuals who sustain a work-related injury, there will be no charge for active and accepted claims. However, it's important to note that a claim must be active at the time of the initial treatment for WorkSafeBC to cover the assessment cost. If a client's appointment is scheduled more than 60 days after the date of injury, pre-approval from WorkSafeBC is required prior to the initial vis... Read More

For individuals who sustain a work-related injury, there will be no charge for active and accepted claims. However, it's important to note that a claim must be active at the time of the initial treatment for WorkSafeBC to cover the assessment cost. If a client's appointment is scheduled more than 60 days after the date of injury, pre-approval from WorkSafeBC is required prior to the initial visit, otherwise, the private visit rate will be charged. Clients will be reimbursed once their claim is approved and processed. For further information, please contact our clinics.

Intramuscular Stimulation (IMS)

Intramuscular stimulation (IMS) is a technique that physiotherapists, who have completed IMS certification, use to release or lengthen muscles that may be causing chronic musculoskeletal or neuropathic pain. Very fine needles (the same ones used in acupuncture) are inserted directly into the affected muscle, in order to stimulate healing. This is also often referred to, or known as, “dry needli... Read More

Intramuscular stimulation (IMS) is a technique that physiotherapists, who have completed IMS certification, use to release or lengthen muscles that may be causing chronic musculoskeletal or neuropathic pain. Very fine needles (the same ones used in acupuncture) are inserted directly into the affected muscle, in order to stimulate healing. This is also often referred to, or known as, “dry needling.”

Vancouver-based physician Dr. Chan Gunn developed IMS in the ‘70s and now offers training and certification for other medical professionals at his Institute for the Study and Treatment of Pain (ISTOP) at the UBC Gunn IMS Centre in the Division of Sports Medicine in the Faculty of Medicine at the University of British Columbia.

Shockwave Therapy

STORZ offers focused, and radial shockwave systems to cover the great variety of indications in orthopaedic therapy and rehabilitation medicine. Shockwave therapy accelerates the healing process in the body by stimulating the metabolism and enhancing blood circulation to regenerate damaged tissue. Strong energy pulses are applied to the affected area. These pulses occur for short periods of tim... Read More

STORZ offers focused, and radial shockwave systems to cover the great variety of indications in orthopaedic therapy and rehabilitation medicine. Shockwave therapy accelerates the healing process in the body by stimulating the metabolism and enhancing blood circulation to regenerate damaged tissue. Strong energy pulses are applied to the affected area. These pulses occur for short periods of time, creating micro-cavitation bubbles that expand and burst. The force created by these bubbles penetrates tissue and stimulates cells in the body that are responsible for bone and connective tissue healing. In many instances, shockwave therapy is most effective in cases where the human body has not been able to heal itself on its own.

Yin Fun Cheung

Meet Helen Cheung, a dedicated physiotherapist trained in Hong Kong and holding a BSc (Hon) in Physiotherapy from The Hong Kong Polytechnic University. Helen also possesses a Diploma in Acupuncture from Guangzhou TCM University and incorporates IMS and acupuncture techniques into her treatments.

With a patient-centered approach, Helen ensures personalized care that empowers patients to actively participate in their recovery. She emphasizes open communication and actively involves patients in developing tailored treatment plans to meet their specific goals and needs.

Outside of work, Helen enjoys gardening, finding solace and joy in nurturing plants and watching them flourish. She also finds passion and creative expression through music while enjoys cooking and spending time with family and friends to promote overall wellness through nutritious meals.

Helen is fluent in English, Cantonese, and Mandarin.

Meet Helen Cheung, a dedicated physiotherapist trained in Hong Kong and holding a BSc (Hon) in Ph... Read More

Cheryl So

Cheryl completed her Master in Science of Physiotherapy at Queen’s University in 2014 and has been working at Ackroyd Physiotherapy Centre since then. Able to communicate in English, Cantonese and Mandarin, her treatments focus on optimizing functional movement patterns and coordination to treat and prevent injuries. Through Acupuncture Canada, she became certified to practice acupuncture in 2015 and is currently, pursuing the Orthopedic and Manual Therapy certification levels.

Although she has a keen interest in shoulder rehabilitation, she also has experience in treating all other areas of the body relating to post-motor vehicle accidents and post-surgical conditioning, as well as work and sport-related injuries. The aspect of physiotherapy that Cheryl enjoys the most is connecting with patients from all walks of life and helping them overcome their injuries in order to return to leading life in ways that are most meaningful and functional to them.

Outside the office, Cheryl enjoys experimenting with food, traveling and staying active through volleyball, badminton, hiking and snowboarding. Born and raised in Vancouver, she loves the nature that we have in the pacific northwest and would love to help you get outdoors too!

Cheryl completed her Master in Science of Physiotherapy at Queen’s University in 2014 and has bee... Read More

Carmen Chung

Carmen graduated from Hong Kong Polytechnic University’s physiotherapy program in 1990. In Hong Kong, her physiotherapy experiences were enriched through working in various medical settings including acute care, rehabilitation, and different medical specialties such as orthopedics, cardiovascular, neurological, and pediatric. Before immigrating to Canada, she worked as the head physiotherapist in the orthopedic unit at Prince Margaret Hospital. She immigrated to Canada in 1995 and continued her postgraduate courses – completing the intermediate level of orthopedic division and attending various courses hosted by other experienced physiotherapists. She has been working at Ackroyd Physiotherapy Centre since 1997.

In her spare time, Carmen enjoys spending time with her family, cooking, hiking, travelling and playing badminton.

She is fluent in English, Cantonese and Mandarin.

Carmen graduated from Hong Kong Polytechnic University’s physiotherapy program in 1990. In Hong K... Read More

Susan Mao

Susan grew up in Vancouver and graduated from the University of British Columbia. She has been working at Ackroyd Physiotherapy since 2005. Prior to joining Ackroyd Physiotherapy, Susan worked in various private clinics and hospitals in the lower mainland and also in Pennsylvania, USA. Susan’s main focus is treating orthopedic clients. She completed post-graduate Level 3 orthopedic courses (Orthopedic Division of B.C.). She was also certified to practise acupuncture through the Acupuncture Foundation of Canada since 2003. Besides providing treatment, Susan strongly believes that educating clients is important in achieving an optimal functional outcome. Her goal is helping clients of all ages maintain and achieve an active and healthy lifestyle.

On her spare time, Susan enjoys spending time with her family, hiking, travelling, playing badminton, swimming, and volunteering.

Testimonial from Maggie: “My name is Maggie, a patient whom know Ms Mao at Ackroyd fitness and wellness clinic. I injured my shoulder at work about two weeks ago , recommended by one of my college to this clinic. Although I only spent two weeks with Ms Mao, her practice of as an physiotherapist really impressed me. She always put Patient’s safety as her priority, made treatment plan to assist me to relieve the pain and go back to work, advocate for her patient, collaborate with other health care provider. It is my fortune to have her to be my physiotherapist to recovery my strength. I highly recommend her, as she can provide excellent loving tender care. ”

Susan grew up in Vancouver and graduated from the University of British Columbia. She has been wo... Read More

Patrick Leung

Patrick graduated with a Bachelor degree in Physiotherapy from La Trobe University, Melbourne, Australia in 1992. He worked in various hospitals in BC and attained a broad base of experiences in both acute care and rehabilitation. He later focused on orthopaedics private practice and opened Ackroyd Physiotherapy Centre in 1996.

Patrick holds a post-graduate Advanced Diploma in Manual and Manipulative Therapy (2006) and is a Fellow of the Canadian Academy of Manipulative Therapist (FCAMPT). He also pursued his deep interest in acupuncture by completing the Certificate in Medical Acupuncture at University of Alberta (2001) as well as Chan Gunn Intramuscular Stimulation (IMS) needling in 2008.

Patrick believes that assessing patients as a whole rather than focusing on individual symptoms is vital to having an effective treatment. He utilises soft tissue release, manual/manipulative therapy, needling techniques as well as specific exercise prescription for treatment to achieve an optimal result.

Patrick loves outdoor activities in his free time like hiking, biking as well as kayaking. He also has great interest in how to eat healthy and stay fit.

He is fluent in English, Cantonese, and Mandarin.

Patrick graduated with a Bachelor degree in Physiotherapy from La Trobe University, Melbourne, Au... Read More

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Located at: 175-8171 Ackroyd Rd, Richmond
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Need Help? 6042785628 ackroydphysiotherapy@gmail.com